Shipping Policy

Welcome to Tataypepes.com! This Shipping Policy outlines the process for how your orders are processed, shipped, tracked, and delivered. It applies to all purchases made through our website.

Shipping Coverage

Tataypepes currently ships within the United States only. We deliver to:

All 50 U.S. states
Alaska and Hawaii
APO/FPO/DPO military addresses (when supported by carriers)

Please note: We do not offer international shipping at this time. All orders are fulfilled within the United States.

Shipping Carriers

Orders are shipped through established U.S. carriers. The carrier selection depends on factors such as the destination, package size, weight, and service availability. Common carriers include:

USPS (United States Postal Service)
UPS
FedEx
DHL eCommerce (final-mile delivery via USPS when applicable)

Handling Time

All orders require processing before shipment.

Handling time: 1–2 business days

This handling period includes order verification, quality checks, packaging, and handover to the carrier. Orders placed outside of business hours will begin processing the next business day.

Shipping Time

Once an order is shipped, the estimated transit time is:

3–7 business days

Delivery to Alaska, Hawaii, or rural areas may take slightly longer. Weather conditions, carrier delays, or seasonal volume can also impact transit times.

Estimated Delivery Timeline:

Handling time: 1–2 business days
Shipping transit time: 3–7 business days
Total estimated delivery time: 4–9 business days

Please note that these are estimates, not guarantees.

Shipping Costs

We offer a simple, flat-rate shipping fee for all U.S. orders:

Standard Shipping: $6.99 flat rate

This fee covers:

All U.S. states
Carrier selection based on efficiency
Any package weight or size accepted by carriers

There are no hidden shipping fees added at checkout.

Order Tracking

After your order ships, you will receive an email containing:

Carrier name
Tracking number
Tracking link
Estimated delivery date

Tracking updates may take 24–48 hours to appear in the carrier’s system.

Delivery Attempts

The number of delivery attempts depends on the carrier:

USPS: One delivery attempt, then held at local post office
UPS: Up to three delivery attempts
FedEx: Up to three delivery attempts
DHL eCommerce: Delivered via USPS final-mile service

If delivery fails, the package may be held for pickup or returned to us.

Returned-to-Sender Packages

Packages may be returned if:

Shipping address is incorrect or incomplete
Recipient is unavailable
Package is refused
Package is unclaimed

In these cases:

Original shipping fees are non-refundable.
The customer is responsible for reshipment costs.

Customer Responsibility

Customers are responsible for providing:

Correct name and address
Apartment or suite number (if applicable)
Valid email and phone number

Tataypepes is not responsible for lost packages due to incorrect customer-provided information.

Damaged or Missing Packages

Damaged packages:
If your order arrives damaged, contact us within 48 hours of delivery and provide photos. We will arrange for a replacement or offer an appropriate resolution.

Missing packages marked as delivered:

Please check with neighbors or building management.
Allow 24 hours for delayed carrier scanning.
Contact the carrier directly.

If the issue remains unresolved, we will assist with a carrier inquiry.

Lost packages:
If the carrier confirms the package is lost, we will send a replacement or issue a refund.

Multiple-Item Orders

Orders containing multiple items may ship separately due to:

Inventory location
Package size or weight limits
Carrier logistics

Separate tracking numbers will be provided at no additional cost.

Pre-Orders and Backorders

Products listed as pre-order or backorder will display an estimated availability date. Shipping will begin once items are back in stock. Standard handling and shipping timelines will apply after that.

Holiday and Peak Season Delays

Shipping times may extend during high-volume periods such as:

Black Friday / Cyber Monday
Christmas and New Year
National holidays

We recommend ordering early during peak seasons to avoid delays.

Contact Information

For shipping questions or assistance with delivery, please contact us:

Store Name: Tataypepes
Business Entity: Tataypepes
Owner: Mark Belcher
Address: 721 Seaboard St #15, Myrtle Beach, SC 29577, United States
Phone: +1 (725) 328-5518
Email: support@tataypepes.com

Support Hours: 8:00 AM – 7:00 PM (EST), Monday – Saturday
Response Time: Within 24–48 hours